Privacy Policy

This Privacy Policy (the “Policy”) outlines how CV Annie Dean Properties® and/or its subsidiaries (“CV Annie Dean Properties,” “we,” or “us”) collect, use, and protect your data. This Policy applies whenever we act as a data controller of your data. Unless otherwise defined, capitalized terms have the meanings assigned to them in the User Agreement.

1. Scope

This Policy explains how we collect, use, and process your data when you use the CV Annie Dean Properties website (the “Site”). Subject to applicable laws, we strive to maintain consistent privacy practices across the global CV Annie Dean Properties community. We process your personal data lawfully based on your consent, which is provided through a clear affirmative action, such as registration. This Policy becomes effective upon your provision of consent.

2. Collection of Personal Data

You can browse the Site without providing personal data. However, once you choose to share your data with us, you are no longer anonymous. The types of data we may collect include:

  • Contact Information: Email address, physical address, and other details depending on the service used.
  • Transaction Details: Information about activities on the Site, such as buying, selling, or generating content.
  • Shipping and Billing: Details required to process orders and shipments.
  • Communications: Chats, dispute resolutions, and other correspondence with us.
  • Interactions with the Site: Data such as page views, IP addresses, cookies, and web logs.
  • Third-party Information: Demographic or credit data, where applicable.
  • Supplemental Information: Additional verification data, such as driver’s license or utility bills, when necessary.

While you are not obligated to provide personal data, withholding it may limit the services we can offer or the quality of your experience.

3. Marketing Communications

We do not sell or rent your data to third parties for marketing without your explicit consent. We may process your data to improve and personalize our services, content, and advertising, as we have a legitimate interest in promoting our offerings. You can opt out of marketing communications at any time via your account settings or links in our emails. Note that even if you unsubscribe, we may still send you essential transactional messages.

If you link your account via third-party platforms like Google or Facebook, certain data-sharing settings will be enabled by default. You can manage these preferences directly on those platforms.

4. Purpose of Data Processing

Our primary purpose for processing personal data is to provide a secure, efficient, and personalized experience. We use your data to:

  • Deliver requested services and customer support.
  • Resolve disputes, collect fees, and troubleshoot issues.
  • Prevent prohibited or illegal activities and enforce our User Agreement.
  • Customize and improve services, content, and advertising.
  • Send marketing updates and promotional offers based on your preferences.

Processing is conducted with your consent or where necessary for legitimate interests, legal obligations, or contractual performance.

5. Sharing of Personal Data

We may share your data internally, within our corporate family, and with trusted third-party providers to fulfill service requests, comply with legal obligations, or protect against fraud and other unlawful activities. Examples of third-party partners include:

  • Amazon Web Services
  • Google Analytics, Tag Manager, and Ads
  • Hotjar and Mixpanel
  • Facebook Pixel

If data transfers occur outside the European Economic Area (EEA), we ensure compliance with relevant data protection laws.

6. User Activity

All activity on the Site is linked to your User ID. We may notify third parties of suspicious activities or policy violations associated with your account.

7. Cookies

We use cookies to enhance your experience, analyze web traffic, and promote safety. While you can block cookies via browser settings, doing so may limit some Site functionalities.

8. Your Rights

You have the following rights regarding your data:

  • Access and Rectification: View and update your data.
  • Data Portability: Receive a copy of your data or request its transfer.
  • Erasure: Request deletion of your data, subject to legal obligations.
  • Restriction and Objection: Limit or contest processing in certain circumstances.
  • Withdraw Consent: Revoke consent for processing at any time.

You can exercise these rights via the “Contact Us” form on the Site.

9. Security

We use robust security measures to protect your data, but no system is completely secure. Therefore, you should also safeguard your credentials and report any suspicious activity immediately.

10. Updates to the Privacy Policy

We may update this Policy from time to time by posting the revised terms on the Site. Changes will take effect upon posting.

If you have questions or require assistance, please contact us.